Q- What information does Al-Hajj Travel and Tours collect?
We collect personal information such as your name, contact details, payment information, and travel preferences when you make a booking or interact with our website. We may also collect non-personal data, such as IP addresses and browsing behavior, to enhance your experience.
Q- How does Al-Hajj Travel and Tours use my information?
We use your information to process bookings, provide customer support, improve our services, and personalize your experience. Additionally, we may use it for marketing purposes, provided you have given consent.
Q- Is my personal information shared with third parties?
We do not sell or rent your personal information. However, we may share it with trusted partners, such as airlines, hotels, and payment processors, to fulfill your bookings. We may also disclose information if required by law.
Q- How does Al-Hajj Travel and Tours protect my data?
We implement security measures such as encryption, firewalls, and secure payment gateways to safeguard your personal data from unauthorized access, loss, or misuse.
Q- Can I update or delete my personal information?
Yes, you can request updates or deletion of your personal information by contacting our customer support team. Some data may be retained for legal or regulatory purposes.
Q- Does Al-Hajj Travel and Tours use cookies?
Yes, we use cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can manage or disable cookies through your browser settings.
Q- How can I opt out of marketing communications?
You can unsubscribe from marketing emails by clicking the "Unsubscribe" link at the bottom of our emails or by contacting our support team.
Q- How can I contact Al-Hajj Travel and Tours for privacy-related concerns?
If you have any questions about our privacy policy or data protection practices, you can reach us at enquiry@alhajj.co.uk.